Platform Training Videos

Ordering Hard Copies

LYD Now Offers In-House Hard Copy Services!

We now provide hard copies of documents directly in-house—no third-party involved! You can order any document in our Premium Folder for $129 per order for LY Members and $179 per order for LY Lite, delivered straight to your chosen address for signing.

📦 Fast Processing & Shipping

  • Orders placed before 2:00pm AEST are shipped the same day.
  • Orders after 2:00pm AEST, on weekends, or public holidays will be shipped the next business day.
  • Once shipped, you'll receive an email with your tracking number to monitor delivery via Aus Post.

For any assistance, contact us through your Surge account or email support@lyd.com.au.

Hard Copy Order Terms and Conditions

LYD provides a premium hard copy document printing service for clients who need physical, professionally presented versions of their legal templates. This policy outlines eligibility, pricing, procedures, and quality assurances. 

  1. Hard copy ordering is available to all LYD plans.

  2. Each order may include 1 document only which includes 2 printed copies total (i.e., 2 copies of each of the 2 documents). This ensures optimal packaging, presentation, and delivery times. 

  3. Hard copy fees are in addition to your standard subscription or document generation charges. This includes professionally printed documents and premium LYD presentation folder. 

    • Best Practice / Strategist Members: $129 per order 

    • Lite Users: $179 per order 

  4. Same-day shipping for orders placed before 2:00 PM AEST. Orders placed after 2:00 PM AEST, weekends, or public holidays will be shipped the next business day. Orders are shipped via Australia Post with tracking details emailed upon dispatch.

  5. Orders that arrive damaged or faulty will be reprinted at no cost – subject for approval. 

  6. Once shipped, documents cannot be returned. 

  7. If corrections are needed after printing, a reprint fee applies. 

1-Feb-15-2025-11-22-11-1810-PM   3-Feb-15-2025-11-22-11-7621-PM   2-Feb-15-2025-11-22-10-7378-PM

There are 3 ways to order hard copies:

  1. On your Surge account, go under Quick Links and choose Hard Copies.
  2. Once you have assembled your document, you can choose Order Hard Copy from the pop-up.
  3. Lastly, you can access the form from the Action Button of the document that you want to order for Hard Copy.


    Updated: 16/02/2025